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How do I manage post-purchase activities for an order placed on the new platform?

For orders placed on our new platform, post purchase activities such as requesting a copy of an invoice, requesting a copy of a delivery note or creating a return are not currently available.

These activities can however be completed in Webshop - where you will find all of your order history - including orders placed via the new platform.

Self-service returns and document requests are planned as part of the future development of the new platform.

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