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What should I do if I encounter an issue or bug in the new platform?

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If you encounter a problem or bug,  you have the following options to report it:

  1. Live Chat: Connect to our Live Chat on the website for immediate assistance.
  2. Phone: Call our Customer Care team for quick, personalised help.
  3. Email: Send an email detailing the issue to our Customer Care team.
  4. Feedback button: share any feedback/bugs for which you do not need support via our Feedback button, located on the right side of each page

Please use our contact information, located below.

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