Hello, how can we help you?

Articles in this section

Why can't I add a product to my order that is showing as in-stock on the new platform?

Your company's procurement team might have imposed restrictions on certain products or established an 'allowed' list specifying items available for ordering through us.

Consequently, even if you spot an item on new platform while not logged in, you may be unable to add it to your order.

Kindly consult either your procurement team or your Lyreco Account Manager for further clarification in this matter and/or to add products to this list.

Was this article helpful?
0 out of 0 found this helpful

Thanks for your thoughts and for supporting us to improve our Help Centre.

Questions unanswered? Get in touch with Lyreco Customer Care Team

Chat with us available in the bottom right corner.

- Get instant answers 24/7.
- Live agents Mon-Fri, 9am-4pm.

Shortest waiting time: on average, just 45 seconds on chat.

Prefer another contact method?